All customers can access their tracking information in their account page
Please use the same email address used to place the order to create or access your account.

We make sure to dispatch orders within 24 hours from our warehouse, even on Sundays!
It will take an average of 10-15 working days for an order to be delivered, depending on your location.

Please visit our shipping policy for more information

Orders placed with Next Deal Shop enjoy a 60 day warranty period.

The warranty on your order will start on the delivery date shown on the tracking page of your order.
Should you receive a damaged item, please let us know within 2 days after delivery.

Please visit our warranty policy for more information

Orders placed with Next Deal Shop enjoy a 60 day return period.

If you would like to return your order to us for a refund, you need to notify our returns department within 60 days after receiving your order.
An order must be returned in the same condition as it was received and returns are made at the customer’s cost.
Next Deal Shop will compensate for the cost for the return shipping fees with store credit up to €10.

Please visit our return policy for more information

If you received a discount code from us, but are not sure how to use it, please visit our promo code instruction page.

As we offer deliveries to the United States, Canada, Israel, Australia, and New Zealand, it is more convenient and suitable charge in one major currency: €.

When placing an order with a non-US$ credit card, your statement will display the order amount in your local currency.
This amount is based on your exchange rate your credit card provider used at that time.